Client: Lightspeed Restaurant
Year: 2015
Legal: All rights belong to the client.
Lightspeed Restaurant
POSiOS (Lightspeed Restaurant) offers a cloud based mobile point of sales ecosystem for restaurants, bars, and dark kitchens ranging from ordering to inventory and personnel management.
Challenges
Help unify and simplify the user experience of their products: mobile Point of Sales and Web Inventory Manager, Kitchen Display System, mobile Digital Menu Kiosk.
Outcomes
Revamped the Digital Menu Kiosk, the Kitchen Display system, the pos, and the inventory manager
Result
Satisfied customers using the Mobile Digital Menu Kiosk resulting in uptick of daily revenue for the restaurant.
Unified and clear design of Lightspeed products.
Services
User Experience Design
User Interface Design
Wire-framing
User flow
Problem Statement
UNDERSTANDING
Lightspeed Restaurant has 4 main products that didn’t have the same unified brand image.
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Lightspeed Digital Menu
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Lightspeed POS
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Lightspeed Inventory Manger
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Lightspeed Kitchen Display System
MISSION
A fresh take on improving the user experience and modernising the outdated interfaces of the products to increase end user and customer satisfaction.
Discover & Define
INSIGHTS
While mapping out the customer touch points a lot of opportunities surfaced to increase customer relationship, product experience, and end user satisfaction.
Develop
STYLEGUIDE & PATTERNS
A style guide that consisted of components, content, display and interaction patterns were provided to the developers to unify the product experience.
STYLEGUIDE PATTERNS
WIREFRAMES LIGHTSPEED POS
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WIREFRAME INVENTORY MANAGER
Deliver
VISUAL DESIGN
After alignment and facilitated meetings consensus was reached, visual designs were provided to envision the new changes towards unifying the user experiences.
